Senior Business Manager, Strategy (Remote - Eligible)

Company: Capital One
Location: San Francisco
Posted on: November 13, 2024

Job Description:

Senior Business Manager, Strategy (Remote - Eligible)This position is in the Strategy team of the newly formed SIBC&P (Software, International, Business Cards & Payments) division at Capital One. The candidate will work closely with leadership in each line of business to solve some of our toughest challenges and develop delightful experiences for our millions of customers. Projects focus primarily on formulating enduring and profitable growth and value enhancement strategies, while working within the business to ensure follow through. The Manager, Strategy position has a unique opportunity to help shape the direction of one of the largest (and best) financial institutions in the country.General Responsibilities:

• Strategy development: Support the development of strategy at Business Unit and Product levels.
• Project management & execution: Manage strategic projects end-to-end, delivering actionable recommendations for key clients. Coordinate execution of recommendations with key stakeholders as needed.
• Research & analysis: Conduct and/or lead key qualitative (e.g., primary research, synthesis of secondary data sources) and quantitative (e.g., Excel modelling) analysis in support of deliverables.
• Thought leadership: Support division's leadership team by developing and articulating our position on long-term strategic issues.
• Strategic leadership: Develop business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting consumer and regulatory behavior.
• Business ownership: Have an ownership mindset, and potentially P&L accountability for a business segment. Strategic planning with a 1-6 month horizon.
• Leadership: May manage and develop a team of analysts. Coaching and mentoring associates throughout the organization with a goal of developing and retaining talent at Capital One.
• Product: Develop and implement new product and pricing strategies for various lending products; lead product level modeling/analytics.
• Marketing: Lead direct to consumer marketing efforts for select products, and strategic intent for products distributed through various channels. Build targeted insights to inform the design and development of new customer experiences, as well as breakthrough technology and concepts designed to deliver on new go-to-market strategies.
• Credit Risk: Drive step-change improvements in credit performance by connecting drivers of future consumer credit trends to historical behavior, creating risk models, and testing hypotheses using rigorous monitoring and analysis.
• Execution: Coordinate across the line of business to manage and sequence delivery of business intent, build business requirements and execute against the product strategy. Oversee multiple projects and programs concurrently.
• Partnership: Work closely with colleagues across Capital One including: IT, Sales, Operations, Finance and others to drive improvement in quality, volume, service, and profitability.
• Strategic & analytic orientation: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analytic marketing & credit risk management.
• Strong business judgment, leadership and integrity: He/she should be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business.
• Solid people leadership experience: Ability to build and leverage the capabilities of a high-performing team, as well as business partners across the enterprise. He/she should foster innovation, drive critical decisions, hold business partners accountable, and be able to consistently deliver results.
• Strong executive communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills.
• Clear results orientation: Display an intense focus on achieving both short and long term goals. He/she should be able to drive and execute an agenda in an uncertain and fluid environment.
• Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment. Previous consulting experience is a plus.Basic Qualifications:
• Bachelor's Degree.
• At least 2 years of experience in quantitative analysis.
• At least 2 years of experience in qualitative analysis.
• At least 1 year of experience in people management.
• At least 1 year of experience in project management.Preferred Qualifications:
• Master's Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering.
• 5+ years of experience in quantitative analysis.
• 5+ years of experience in qualitative analysis.
• 2+ years of experience in people management.
• 2+ years of experience in product development.
• 2+ years of experience in financial modeling.
• 2+ years of experience in economic forecasting.
• 2+ years of experience in project management.Capital One is open to hiring a Remote Employee for this opportunity.Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law.
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Keywords: Capital One, Tracy , Senior Business Manager, Strategy (Remote - Eligible), Accounting, Auditing , San Francisco, California