Security Manager - InterContinental Mark Hopkins

Company: InterContinental Hotels Group
Location: San Francisco
Posted on: November 11, 2024

Job Description:

Security Manager - InterContinental Mark HopkinsHotel Brand: InterContinentalLocation: United States, California, San FranciscoDo you see yourself as a Security Manager at San Francisco's crown jewel?When you're a part of IHG, you're more than your job title. Join us and we won't expect you to conform to any stereotype - because we know that a team with different perspectives and passions can only make us stronger.HOTEL OVERVIEWWith its rich local legacy and grand architectural style, the InterContinental Mark Hopkins San Francisco is a beloved landmark at the crest of celebrated Nob Hill. Historic charm, modern services and amenities, and breathtaking views make this premier San Francisco hotel one of the city's most sought-after destinations for meetings, weddings, and Bay Area exploring.Featuring 383 luxurious accommodations with distinctive style and breathtaking city and bay views, a full fitness club service, 19,000 square feet of premier meeting and event space, and restaurant and bar influenced by local and international flavors.ORGANIZATIONAL STRUCTUREReporting to the Director of Engineering, in this role you will manage the Security function to provide a safe and secure hotel environment for our guests and employees. Oversee the performance management of the Security department. Adhere to federal, state and local regulations concerning OSHA, hotel emergency procedures, safety, or other compliance requirements, as well as brand standards and local policies and procedures.POSITION OVERVIEW - ESSENTIAL DUTIES AND RESPONSIBILITIES

• Establish documentation and confidential reporting systems to ensure that appropriate investigation documentation and results are available for current litigation/settlement and future reference.
• Manage the daily activities of the security department. Plan and assign posts, work and schedule employees to ensure proper coverage. Communicate and enforce policies and procedures.
• Recommend and/or initiate salary, disciplinary, or other staffing-human resources related actions in accordance with Company rules and policies.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• Determine the security and safety requirements necessary to ensure that hotel property, employees and guests are protected against theft, crime and threats on a 24 hour per day basis.
• Train/educate employees on current safety issues to ensure compliance with all Company loss control policies and current security and safety regulations.
• Manage weekly schedules and payroll for the Security team.
• Schedule preventative maintenance and repairs to Security equipment as needed.
• Monitor the Workers Compensation claims/statistics and manage the Workers Compensation reduction program.
• Arrange and provide special security services for special events and executives as requested.
• Establish and implement procedures for inspecting employee lockers and bags.
• Ensure that all loss and safety incidents involving guests, employees and/or hotel loss and safety exposure are thoroughly investigated.
• Perform other duties as assigned.QUALIFICATIONS & REQUIREMENTS
  • Some college or vocational training, plus a minimum of four years of hotel or related security and safety experience in a management capacity.This job requires ability to perform the following:
    • Carrying, lifting, pushing and/or pulling items weighing up to 50-100 pounds.
    • Frequently standing up and moving about the facility.
    • Frequently handling objects and equipment to secure the facility.
    • Frequently bending, stooping, and kneeling.Other:
      • Communication skills are utilized a significant amount of time when interacting with others.
      • Certification in safety and training and/or licensed as a Security Officer or Law Enforcement Officer may be required.
      • Working knowledge of local laws, investigation methods, OSHA requirements and fire codes.
      • Problem solving, reasoning, motivating, organizational and training abilities are used often.
      • Computer proficiency is required. Must possess experience with Microsoft Office systems.The annual pay range for this role is $70,000 - $72,000.Who we areAs the world's first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s. We create inspiring experiences for those seeking a richer perspective on the world. If you'd like to embrace a world of opportunities, we'd like to welcome you to the world's most international luxury hotel brand.Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
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