Director, Learning

Company: DocuSign, Inc.
Location: San Francisco
Posted on: November 12, 2024

Job Description:

Company OverviewDocusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).What you'll doOur People team is creating a unique culture at Docusign - one that is collaborative and embraces the full range of perspectives and experiences of all our employees. People are what drive our company's success. That is why we focus on hiring the right people and giving them the tools and training they need to do the work of their lives. We recognize our people are driven by a sense of purpose and want to give back. That's why we established the Docusign IMPACT Foundation and the Docusign for Forests initiative which demonstrates our people's character in action.The Director of Learning and Development will spearhead the strategy, design, and implementation of comprehensive learning programs that foster employee growth, enhance skills, and drive organizational performance. This leader will collaborate closely with leaders across the company to ensure that learning initiatives align with our culture, strategy, and employee experience.This position is a people manager role reporting to the Vice President of Learning and Organization Effectiveness.Responsibilities

• Develop and implement a learning and development strategy that aligns with Docusign's mission to deliver on Intelligent Agreement Management.
• Conduct needs assessments to identify skill gaps and future learning requirements across the organization.
• Integrate leadership programs against a common framework to build capabilities needed to deliver on our strategic priorities while allowing for flexibility and autonomy to localize and meet business-specific and/or unique country-based needs.
• Supervise the creation of diverse learning programs, including onboarding, leadership development, career development, and skills-based learning that apply innovative learning methodologies, such as e-learning, blended learning, and experiential learning.
• Establish metrics to evaluate the effectiveness of learning programs and initiatives, and continuously monitor and report on the impact of learning and development efforts on employee performance and engagement.
• Collaborate with senior leaders to align learning initiatives with broader People Team and organizational strategies.
• Act as a trusted advisor to leadership on learning, career development, and leadership development.
• Manage the learning and development budget, ensuring efficient allocation of resources to maximize impact.
• Stay informed about the latest trends and best practices in learning and development to ensure the organization remains competitive in talent management.Job DesignationHybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation.)Positions at Docusign are assigned a job designation of either In Office, Hybrid, or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.What you bringBasic
  • MA/MSC degree or equivalent in relevant people or organizational development.
  • 15+ years of experience working in learning and development.
  • Experience leading complex, cross-functional critical initiatives.Preferred
    • Extensive experience guiding teams at all levels through behavioral change.
    • Experience in building, delivering, and facilitating workshops and training sessions.
    • Track record of partnering with organizational stakeholders to drive clarity and alignment.
    • Ability to scope and solve problems, balancing immediate and longer-term needs.
    • Role model collaboration, decision making, and communication.Wage TransparencyPay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.Based on applicable legislation, the below details pay ranges in the following locations:California: $195,500.00 - $315,775.00 base salary.Washington and New York (including NYC metro area): $186,200.00 - $276,125.00 base salary.This role is also eligible for bonus, equity, and .Global benefits provide options for the following:
      • Paid Time Off: earned time off, as well as paid company holidays based on region.
      • Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement.
      • Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment.
      • Retirement Plans: select retirement and pension programs with potential for employer contributions.
      • Learning and Development: options for coaching, online courses, and education reimbursements.
      • Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events.Life at DocusignWorking hereDocusign is committed to building trust and making the world more agreeable for our employees, customers, and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal.We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live.AccommodationDocusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at .If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at for assistance.States Not Eligible for EmploymentThis position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia, and Wyoming.Equal Opportunity EmployerIt's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude, and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.#LI-Hybrid #LI-TM2
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