Personal Stylist Program Manager, San Franciso
Company: Salon & Spa Professional Association
Location: San Francisco
Posted on: November 13, 2024
Job Description:
Your Role As a Personal Stylists Manager, you cultivate and lead
the Personal Stylists program on-site within your respective store.
The Personal Stylist Manager is committed to fostering client
relationships through the coaching of the Personal Stylists;
specifically focused on retaining and growing the lifetime value of
loyal clients. You are the strategic business manager to Personal
Stylists and you hold them accountable. You will report to either a
Senior Group Manager or the Director of Sales Experience.What
You'll Do
- Responsible for recruiting, hiring, and training new Personal
Stylists and developing potential NM associates to grow into the
Personal Stylist program.
- Coach and develop Personal Stylists through one-on-one strategy
sessions to identify client engagement and spend opportunity based
on lifestyle and shopping history.
- Oversee the Personal Stylists' development of successful
outreach strategies that enables them to grow their business
through digital selling and in-person FRE's.
- Offer product knowledge, trend updates and selling skills to
drive wardrobing and styling.
- Proactively build positive and productive relationships with
brand partners and merchants to meet the unique needs of our
clients.
- Manage the operational aspects of the Personal Styling Studio
and business to optimize processes, inventory, and client
experience. Inclusive of tracking special order/merchandise
deliveries.
- Oversee the management of the Stylist assistants to maximize
resources and improve productivity.
- Assist the Personal Stylists to create individualized
strategies to develop/nourish existing client base and foster/grow
new client pipeline.
- Establish and maintain a local community network through
philanthropic involvement, partnerships and attending social and
seasonal events.
- Partner with Cross-functional team to strategize extraordinary,
personalized events for the Personal Stylist team.What You Bring
- Track record of building teams and achieving results through
people.
- Selling expertise across all categories with product knowledge
foundation.
- 6-8 years of relevant experience, luxury retail fashion
experience preferred.
- Excellent oral and written communication skills.
- Strong attention to detail.
- "Win together" mentality.
- Basic proficiency with MS Office Product Suite.Inclusive
BenefitsWe offer an inclusive and comprehensive range of benefits
to our valued associates, including:
- Medical, Dental, Vision Benefits.
- Disability Benefits.
- Paid Parental Leave, Paid Family Leave, and Adoption
Support.
- Paid Time Off.
- Retirement Savings Plan (401K) and Life Insurance.
- Financial Solutions.
- NMG Associates Core Discount of 30%.
- Personal and Professional Development Opportunities.For more
information, please click "Our Benefits" section on our career site
or reference the link .
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Keywords: Salon & Spa Professional Association, Tracy , Personal Stylist Program Manager, San Franciso, Executive , San Francisco, California
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