Head of Sales Technology and Tools

Company: Gigamon
Location: Santa Clara
Posted on: November 13, 2024

Job Description:

At Gigamon, our purpose is to protect the hybrid networks and data of the largest, most complex organizations on the planet. Certified as a Great Place to Work, we offer a deep observability pipeline that efficiently delivers network-derived intelligence to cloud, security, and observability tools. This helps our customers to eliminate security blind spots, optimize network traffic, and dramatically reduce tool cost and complexity, enabling them to better secure and manage their hybrid cloud infrastructure. Gigamon has served more than 4,000 customers worldwide, including over 80 percent of Fortune 100 enterprises, 9 of the 10 largest mobile network providers, and hundreds of governments and educational organizations.We are seeking a highly skilled Head of Sales Technology and Tools to lead and optimize the technology stack that supports our global sales organization. This role reports to the VP of GTM Operations and will manage the systems and tools that empower our sales teams, contributing to Gigamon's operational efficiency and revenue growth. You'll join a collaborative team that values innovation, data-driven decision-making, and continuous improvement. This position offers a hybrid work environment, balancing autonomy with team collaboration.What You'll Do:

• Work in a cross-functional, matrixed environment to represent the GTM Organization in all systems and tools related decisions and lead the prioritization of GTM projects.
• Architect and manage the entire sales systems infrastructure, including Salesforce, sales automation tools, CPQ systems, Clari and business intelligence platforms.
• Lead system enhancements and integrations to drive efficiency, productivity, and scalability.
• Develop robust reporting tools and dashboards to support data-driven decisions across the sales organization.
• Ensure the accuracy and integrity of data across all systems to provide reliable sales metrics and analytics.
• Oversee the implementation of new sales technologies to meet evolving business needs.
• Collaborate closely with cross-functional teams (Sales, IT, Marketing, Customer Success) to align systems with organizational objectives.
• Manage vendor relationships and budgets to ensure cost-effective technology solutions.
• Collaborate with cross-functional teams of systems analysts and administrators as well as Executive decision-makers across the company.
• Occasional travel may be required to meet with teams and stakeholders.What You've Done:
• 10+ years of experience in Sales Operations, IT, or related roles with a focus on systems and technology.
• At least 5 years of experience overseeing CRM platforms (e.g., Salesforce), sales automation, and CPQ systems.
• Proven track record of driving system implementations, upgrades, and process improvements.
• Strong data management, reporting, and business intelligence experience.
• Bachelor's degree in Information Systems, Business, or related field (MBA preferred).Who You Are:
• A strategic thinker with a passion for technology-driven efficiency and process improvement.
• A collaborative leader who thrives on building strong relationships across teams.
• Analytical and detail-oriented, with a talent for turning data into actionable insights.
• An Individual Contributor with a desire to become a Team Leader.
• Familiarity with Salesforce and similar tools is a must; experience with other sales technologies is a plus.
• Driven, adaptable, and excited to make an impact on a fast-growing sales organization.
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Keywords: Gigamon, Tracy , Head of Sales Technology and Tools, IT / Software / Systems , Santa Clara, California