SR. APPLICATION ANALYST

Company: University of California, San Francisco
Location: San Francisco
Posted on: November 12, 2024

Job Description:

Job SummaryAs a technical leader, applies advanced professional concepts and industry knowledge to projects of medium to large at all levels of complexity. Provides administrative and technical support in the development, installation, and ongoing maintenance of clinical information systems used throughout the institution. Maintains an outstanding customer service oriented relationship with each system owner. - Maintains system/technical documentation, troubleshoots workstations and servers at an application level and facilitates open communication with IT / Clinical Systems and our departmental partners. - Provides technical assistance in identifying and defining issues; evaluates and identifies methods and means for resolution as well as implements systems and procedures.The final salary and offer components are subject to additional approvals based on UC policy.Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.The salary range for this position is $127,932 - $210,679 (Annual Rate).To learn more about the benefits of working at UCSF, including total compensation, please visit: Department DescriptionThe Ancillary Systems Group is within the Clinical Systems Department. The team consists of 4 groups including Technology Apps, Departmental Apps, Customer Engagement Apps, and application Security. - The Departmental Applications team is involved in the design, building, testing, and implementation of clinical application systems. The team provides support to clinical users through knowledge of clinical processes, documentation needs, workflows, and clinical practice standards, when adapting software to meet their needs. The team also works with clinicians to create or adapt written protocols, prepares detailed specs encompassing clinical processes, information flow, risk and impact analysis. They also provides customer service, troubleshooting, and maintenanceRequired QualificationsBachelor's degree in computer science, or related area, or equivalent combination of experience/training10+ years of professional experience in a technical setting, with information systems expertise including analytical and troubleshooting skills, or equivalent combination of education and directly related clinical applications experience.8+ years of experience with PC workstations, including desktop operating systems. Expertise in gathering and documenting detailed business requirementsExperience in business analysis for the implementation of new applications and system maintenance or enhancementsExpertise in one or more of the following DBMS: Access, MSSQL, SQLExpertise in one or more of the following operating systems: UNIX / AIX, Windows ServerSolid working knowledge and experience with HL7 interface protocols and networking, including TCP/IP, FTP, and client-server technologiesExpert knowledge of systems and functions, including planning, design, development, implementation, user support and training, maintenance, quality assurance, and system testing and evaluation.Ability to apply advanced problem-resolution skills, with the ability to quickly diagnose problems, and develop, test, and implement appropriate and effective solutions in a timely manner.Advanced interpersonal skills, with the ability to effectively train, support, and work collaboratively with users of clinical information systems at all professional and technical levels.Advanced organizational and project management skills with proven organizational skills and the ability to effectively manage time, prioritize tasks, and see projects through to completion on deadline.Advanced written and verbal communication skills, with the ability to convey technical information and instructions to all levels of clinical application users in a specific, clear, and concise manner.Advanced analytical skills and knowledge in documentation and reporting, with the ability to design and execute tests, analyze system performance data, and produce substantive reports and analyses.Advanced ability to serve as a technical leader and information resource and to work collaboratively with key personnel and management, providing guidance and recommendations on systems, improvements, upgrades, and industry advances and trends.Be available 24x7 for emergencies involving critical technical problems.Preferred QualificationsExcellent understanding of Citrix application publishing technologyExcellent understanding of Clinical Operations and ability to quickly assess, recommend and improve clinical workflowsSome knowledge of EPIC infrastructureAbout UCSFAt UCSF Health, our mission of innovative patient care, advanced technology and pioneering research is redefining what's possible for the patients we serve - a promise we share with the professionals who make up our team. Consistently ranked among the top 10 hospitals nationwide by U.S. News & World Report - UCSF Health is committed to providing the most rewarding work experience while delivering the best care available anywhere. In an environment that allows for continuous learning and opportunities for professional growth, UCSF Health offers the ideal atmosphere in which to best use your skills and talents.Pride ValuesUCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values. In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu Join us to find a rewarding career contributing to improving healthcare worldwide.Equal Employment OpportunityThe University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.OrganizationHealthJob Code and Payroll Title006039 CLIN APPLICATIONS PROFL 4 Job CategoryClinical Systems / IT Professionals Bargaining Unit99 - Policy-Covered (No Bargaining Unit) Employee ClassCareerPercentage100%LocationSan Francisco, CA CampusMission Center Building (SF) Work StyleHybridShiftDaysShift Length8 Hours Additional Shift DetailsMonday - FridayDepartment Name: Clinical Systems - Ancillary SystemsPosition Type: Full TimeReq Number: 82193BR

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